Reference

How 777d12 Handles Your Privacy

This Privacy Policy explains exactly what data we collect when you open an account, make a deposit via bKash, Nagad or Rocket, and use our lobby — and how we protect it.

Account data kept securebKash, Nagad, Rocket payment privacyYour right to request data changesNo third-party sale of your details
777d12 How 777d12 Handles Your Privacy
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We have built our data practices around four areas that matter most to account holders in Bangladesh — secure storage, cookie control, payment record handling, and your right to access or change what we hold. Each one is described below so you know exactly where your information goes and who can touch it.

Account Security

Your account credentials are stored using encryption. Each login triggers a session check, and any access from an unfamiliar device prompts an OTP verification step to your registered mobile number.

Cookie Use

We use session cookies to keep you logged in while you browse the lobby and functional cookies to remember your preferred deposit method — bKash, Nagad or Rocket. You can manage cookie preferences in your browser settings.

Payment Record Retention

Transaction records tied to bKash, Nagad and Rocket deposits are retained for as long as required to resolve disputes and meet applicable financial record-keeping obligations. They are not used for marketing.

Your Data Rights

You can request a copy of your account data, ask us to correct inaccurate details, or ask for deletion of data we no longer need to hold. Submit requests through live chat or account email support.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to know what data we hold on your account, ask us to correct it, or request that we delete it, our support team handles these requests directly. Reach us through any of the channels below and quote your registered account number so we can pull your record without delay.

Live Chat Start a live chat from your account dashboard. Quote your account number and describe your data request — our agent will confirm receipt and next steps.
Email Support Send your privacy request by email to our support address listed in your account settings. Include your registered mobile number for faster identity verification.
Account Help Centre Log into your 777d12 account and open the Help section. Privacy and data requests are listed under Account Settings, alongside wallet and password options.

Common Questions About Your Privacy at 777d12

These are the questions we hear most often from account holders in Bangladesh about how their data is handled, what gets stored during a bKash or Nagad deposit, and how to exercise their data rights.

No. We only record the transaction reference and wallet identifier your payment app generates. Your mobile banking PIN never passes through our system at any stage.

Yes. Contact our support team via live chat or email, quote your account number, and request a data summary. We will send you the details we hold within a reasonable time.

Only our internal account and fraud teams, and the payment processors who handle your bKash, Nagad or Rocket transactions. We do not share your data with advertisers or unrelated third parties.

We retain transaction records for as long as needed to handle disputes and meet applicable record-keeping requirements. Once that period passes, records are removed from active storage.

You can request deletion of data we are not legally required to retain. Submit your request through the Help section in your account or via email support with your registered mobile number.

This policy covers all accounts registered with us. Actual access to the platform depends on your local law and whether your region in Bangladesh is eligible. Check your local regulations before using the service.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.