Reference

What You Agree To When You Use 777d12

These terms govern your account, your wallet activity, and how we handle your access on 777d12. Read them before you deposit via bKash, Nagad, or Rocket — using the platform means you accept what's written here.

Account holders onlybKash · Nagad · RocketBangladesh eligible regionsOne account per person
777d12 What You Agree To When You Use 777d12
HOW WE HANDLE YOUR DATA

Account Security and Your Information

Your account details are stored securely. We do not share your personal information with third parties outside of what is needed to process your wallet transactions through bKash, Nagad, or Rocket. Session activity is logged for security purposes and to resolve any dispute about account access or transactions. If you believe your account has been accessed without your permission, contact us immediately through live chat so we can lock the account and review the access log.

Data Retention

We keep account records for as long as your account is active and for a period after closure, as required by applicable rules in your eligible region.

Cookie Use

We use cookies to keep your session active and to remember your account preferences. You can manage cookie settings through your browser, though some features require them.

Access Requests

You can request a summary of the personal data we hold on your account by contacting support. We aim to respond within a reasonable period as permitted by local rules.

Account Closure

To close your account, contact support directly. Any remaining wallet balance should be withdrawn to your bKash, Nagad, or Rocket account before you submit the closure request.

REACH OUR TEAM

Contact Us About These Terms

If any part of these terms is unclear, or you want to raise a concern about how they apply to your account, our support team handles queries directly. You can reach us through live chat inside your account dashboard, by email, or via our social channels. For wallet-related questions — such as a bKash deposit that has not credited — have your transaction reference ready before you write in.

Team online

Live Chat

Open the chat icon inside your account dashboard. Available for account, wallet, and terms queries.

Email Support

Write to our support address for detailed terms queries. Include your account ID and any relevant transaction reference.

Social Channels

Reach us through our official social pages for general terms questions. For account-specific issues, live chat or email is faster.

Common Questions About These Terms

Here are the questions we hear most often about how these terms apply to accounts in Bangladesh.

Yes. Funding your account via bKash, Nagad, or Rocket is an account action covered by these terms. Using any local payment method to deposit means the terms are in effect.

No. One account per person is a firm rule. Duplicate accounts are flagged during wallet verification and may result in both accounts being suspended pending review.

We post the revised terms on this page with the update date shown at the top. Continued use of your account after that date means you accept the changes as written.

Contact support via live chat with your bKash, Nagad, or Rocket transaction reference. We compare that reference against our wallet log to resolve the query.

Yes. Certain game categories and account features are restricted by region. Availability depends on your local law and eligible region, not on account type alone.

Send a request through live chat or email support. Include your account ID. We will respond with what we hold, subject to the rules applicable to your eligible region.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.